Privacy Policy

This privacy policy explains how SS Gate Solutions collects, uses and protects your information when you use our website.

Who We Are

We are SS Gate Solutions, a UK-based provider of automated gate and security systems. You can contact us at contact@ssgatesolutions.co.uk.

What We Collect

We may collect the following information when you use our site:

  • Details you submit via contact forms (such as your name, phone number and email address)
  • Website usage data through tools like Google Analytics and Facebook Pixel

How We Use This Information

We use your information for the following purposes:

  • To respond to enquiries: We use the details you send us to respond to messages or provide quotes.
  • To improve our website: We track user behaviour to understand how people use our site and improve it over time.
  • To deliver relevant ads: We may use cookies and pixels to show relevant ads via platforms like Facebook or Google.

Lawful Basis for Processing

We process your data under one or more of the following legal bases:

  • Consent: When you actively submit a form or accept cookies.
  • Legitimate interest: For basic site analytics and improving your experience.
  • Legal obligation: If we are required to keep certain records for compliance reasons.

How Long We Keep Your Data

We retain enquiry form submissions and emails for up to 12 months, unless a longer period is needed for ongoing support or legal reasons.

Cookies and Tracking

We use cookies and tracking tools to understand how users interact with our site and to improve our advertising. These include:

  • Google Analytics: For tracking site performance and user behaviour.
  • Facebook Pixel: To deliver relevant ads based on your activity.

You can manage your cookie preferences through your browser settings or using cookie control tools on our site (if provided).

Third-Party Services and International Transfers

Some of the services we use (like Google and Facebook) may process data outside the UK. We only use providers that comply with UK data protection laws and offer suitable safeguards.

Your Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent (if we rely on it)
  • Object to or restrict how we use your data
  • Lodge a complaint with a supervisory authority

How to Contact Us

If you have any questions or concerns about this policy or your data, please contact us at:
contact@ssgatesolutions.co.uk

Right to Complain

If you’re not satisfied with our response, you can contact the Information Commissioner’s Office (ICO): https://ico.org.uk

This policy was last updated on 22 July 2025.